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일 종합병원의 간호인력 증원에 따른 입원환자 간호만족도
Patient Satisfaction Related to Increased Nursing Personnel Staffing
송충숙 (아주대학교 의료원 간호부) 서미숙 (아주대학교 의료원 간호부) 남수민 (아주대학교 의료원 간호부) 박선혜 (아주대학교 의료원 간호부) 오명순 (아주대학교 의료원 간호부) 한경화 (아주대학교 의료원 간호부) 박정옥 (아주대학교 의료원 간호부) 박미미 (아주대학교 의료원 간호부 응급간호팀) 현명선 (아주대학교 간호대학)
언어 :
권호 : v.16, no.2, 115-122,
발행일자 : 2009년 12월
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Purpose: This study was to examine patient satisfaction related to an increase in nursing personnel staffing. Methods: The subjects of this study were 317 hospitalized patients in the general wards of a medical center in Kyungki Do. Data were collected at 2 and 8 months following an increase in nursing personnel in the hospital. Patient Satisfaction Scale developed by Lee(1986) and revised by Seo(2000) was used. The data were analyzed by descriptive analysis, t-test, x² test, and one way ANOVA. Results: Although the patient satisfaction scores at 8 months were higher than the scores at 2 months, there were no significant differences in patient satisfaction between the two periods Among the patient satisfaction subscales, the scores of the education subscale at 8 months were marginally higher than at 2 months (t=-1.97, p=.050). Conclusions: Adequate nursing staffing is important in patient satisfaction and patient outcome. The results provide data that suggests a positive direction for nursing intervention and development of nursing professionals.
