학회지

Korean Academic Society of Home Health Care Nursing

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상급종합병원 외래간호사의 간호역량 평가도구 개발

Development of the Nursing Competency Scale for Outpatient Nurses in a Tertiary Hospital

이미경 (성균관대학교 임상간호대학원), 정정희 (성균관대학교 임상간호대학원), 이은아 (삼성서울병원 간호본부), 오경화 (삼성서울병원 간호본부)

언어 :

권호 : v.27, no.3, 259-270,

발행일자 : 2020년 12월

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초록

Purpose: This study aimed to identify nursing competencies of outpatient nurses, to develop a tool to assess the same, and to verify the validity and reliability of the tool. Method: Preliminary items of the scale were developed based on a literature review and nurses' interviews. The tool's content validity was verified by an expert panel and by conducting a pilot study. Subsequently, to verify the validity and reliability of the scale, data were collected from 233 outpatient nurses from 7 certified tertiary hospitals. Data were analyzed using exploratory factor analysis, independent t-test, and internal consistency and correlation analysis. Result: The factor analysis revealed the following 9 factors for the 48 items of the scale: organizational management, customer orientation, personality and ethics, problem solving, nursing practice, interpersonal relationships, communication, crisis management, and professionalism. The Cronbach's α coefficient of the final instrument was .97. Conclusion: The tool developed in this study exhibited adequate validity and reliability. It was effective in reflecting the changing roles of outpatient nurses. Therefore, in future, this tool is expected to help improve outpatient nurses' competencies and nursing quality.

키워드

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